Privacy Policy

This Privacy Policy explains how Xelmerot AI collects, uses, discloses, and safeguards information when you visit our website or use our services. This is a general template provided for informational purposes and should be reviewed and adapted to reflect your specific data practices and applicable legal requirements before publication.

Last updated: [Insert Date]

1. Introduction

Xelmerot AI ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This policy sets out the types of information we may collect, how we use that information, the circumstances under which we may share it, and the choices available to you regarding our use of your information. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of information when you interact with our website or request access to our services:

• Contact information — such as your name, email address, and telephone number when you submit an inquiry or request access.
• Account and usage information — details related to how you interact with our platform, including preferences and configuration settings.
• Technical information — such as IP address, browser type, device identifiers, and operating system, collected automatically when you visit our website.
• Cookies and similar technologies — data collected through cookies, pixels, and analogous tracking mechanisms, as described in Section 6 below.
• Communications — records of correspondence you have with us, including support requests and feedback.

3. How We Use Your Information

We use the information we collect for purposes that include, but are not limited to:

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we generally rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with our legal obligations. Where we rely on consent, you have the right to withdraw that consent at any time.

5. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

• Service providers — third parties who perform functions on our behalf, such as hosting, analytics, and communication tools, under appropriate confidentiality obligations.
• Legal obligations — where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers — in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.
• With your consent — in any other circumstance where you have explicitly agreed to the sharing of your information.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to recognize repeat visitors, remember preferences, and gather analytics about website usage. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features of our website. We do not currently respond to "Do Not Track" signals in a standardized manner.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer required, we take reasonable steps to securely delete, anonymize, or destroy it.

8. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If your information is transferred to and processed in a country other than your country of residence, such transfers will be carried out in accordance with applicable data protection requirements, using appropriate safeguards where required.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to applicable exceptions.
• Object to or restrict certain processing of your information.
• Request portability of your information in a structured, commonly used format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before responding to your request.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will indicate the date of the most recent update at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us via the details listed in the footer of our website. We will endeavour to address your inquiry in a timely manner.